CASE STUDY — PHOENIX COMMUNITY HOUSING
496-Property EPC and Stock Condition Survey Programme — Bromley and Lewisham
Strata delivered combined EPC assessments and stock condition surveys across 496 occupied residential properties on the Downham estate — coordinating access across 110+ streets in Bromley and Lewisham, completed in under 2 months.
496
Properties Surveyed
110+
Streets Covered
BR1·BR3·SE6
Postcode Areas
<2 Months
Delivery
WI01 v14
EPC Standard
THE BRIEF
Programme Scale With Operational Precision
Phoenix Community Housing required a comprehensive EPC and stock condition survey programme across 496 occupied residential properties on the Downham estate in Bromley and Lewisham. The programme covered BR1, BR3 and SE6 — a mix of houses, flats and low-rise blocks across 110+ streets, all occupied and all requiring individual tenant liaison and access coordination. Programme deadlines were fixed. Every EPC had to be lodged to Elmhurst WI01 v14 standard.
OUR APPROACH
Survey Programme Management System Deployed From Day One
Strata deployed our Survey Programme Management System from contract signature — tracking every property in real time from first contact to final report lodgement. Surveyors were assigned by geographic zone across BR1, BR3 and SE6 to minimise travel time and maximise daily throughput. Tenant liaison was managed centrally. Every failed visit was logged same day and rebooked within 24 hours.
THE OUTCOME
496 Properties. Under 2 Months. Every EPC Lodged.
The programme was delivered within the agreed timeframe. Every EPC lodged through our accredited assessor accounts to Elmhurst WI01 v14 standard. Stock condition data captured across all 496 properties. Full evidence pack issued at programme close.
496
Properties
<2 Months
Delivered
100%
EPCs Lodged
WI01 v14
Standard
WHAT IT MEANS FOR YOU
Programme Delivery Capability You Can Trust
Most surveying firms deliver single jobs. Far fewer can deliver 496 properties to deadline with documented data quality, real-time client visibility and audit-ready evidence packs. If you are planning a stock condition programme, EPC rollout or retrofit assessment — we would welcome the conversation.
FREQUENTLY ASKED QUESTIONS
Common Questions from Procurement Teams
Who delivered this survey programme?
The programme was delivered by Strata Surveying & Retrofit Ltd — specifically our in-house team of accredited EPC assessors and stock condition surveyors, all DBS checked and directly employed.
How many properties were surveyed?
496 occupied residential properties across the Downham estate in Bromley and Lewisham — covering BR1, BR3 and SE6 postcode areas across 110+ streets.
What survey types were carried out?
Combined EPC assessments and stock condition surveys were carried out on each property — delivered in a single tenant visit to minimise disruption.
How long did the programme take to deliver?
The 496-property programme was delivered in under 2 months from mobilisation to completion.
Can Strata deliver a similar programme for us?
Yes. Contact our team to discuss your requirements — we will respond with proposed approach, capacity and indicative pricing within 24 hours.
Need Programme-Scale Survey Delivery?
Tell us your scope and we will respond with capacity, timeline and pricing within 24 hours.