Built for Social Housing Scale. Delivered With Operational Precision.
Solving surveyor capacity, resident access and data integration problems for housing associations and local authorities, with the evidence you need for Awaab's Law, the reformed Decent Homes Standard and Warm Homes funding.
Three Regulatory Clocks, One Field Programme
Registered providers and council housing teams are being asked to evidence more, sooner. Awaab's Law has applied to damp and mould since October 2025 and extends to electrical, fall, fire, excess cold and heat, structural and hygiene hazards from 30 November 2026. The reformed Decent Homes Standard introduces condition-based component assessment, a standalone damp and mould criterion and MEES metrics from 1 April 2030, with full compliance by 2035. And the Warm Homes: Social Housing Fund (Wave 3 to 2028) needs an EPC and retrofit assessment baseline before a single measure is funded.
Strata operates as an integrated field extension of your asset management team. We mobilise quickly, communicate with residents in your voice, capture every home to one standard and return data formatted for your systems, so those three clocks are answered by one programme rather than three.
Resident-First Access
Multi-channel outreach (letter, SMS, call), flexible slots and a logged three-tier no-access protocol that keeps abortive visits and resident friction down on long programmes.
Safeguarding & Care
Surveyors DBS-checked in line with programme requirements, carrying corporate ID, following your safeguarding procedures and flagging vulnerable-resident concerns the same day.
Combined EPC + SCS Visit
RdSAP energy data and element-level condition data captured in one appointment, halving resident disruption and giving you an energy baseline and a Decent Homes record together.
ID Shown. Procedures Followed. Concerns Reported.
Your residents are our surveyors' hosts, and many are older or vulnerable. Every visit starts with photo ID and the resident's consent. Surveyors follow your lone-working and safeguarding procedures, and any concern observed in the home (heating not working, damp, mobility or welfare issues) is logged in the field app and reported to your housing team the same day, not at the end of the programme.
Data That Reflects How Residents Actually Live
On retrofit and damp-related programmes the occupancy conversation matters as much as the fabric. Heating patterns, ventilation habits, comfort and health concerns are recorded respectfully in the home so your Retrofit Coordinator and asset team can plan measures that work for the household, not just the building.
What Your Asset, Housing and Member Services Teams Get
A survey programme lands inside an organisation with its own strategy, its own data and elected members asking questions. We are set up for all three.
Councillor, MP and Resident Enquiries in One Working Day
When a ward councillor, MP or resident raises a property on your programme, your officer is working to a deadline. Send us the property reference and we return an evidence pack within one working day: visit and access history, surveyor notes, time-stamped photographs, condition findings and anything flagged on the day. Hazards, damp and welfare concerns sit at the top, so the reply to the member is accurate and on time.
HHSRS Hazards, Built Into the Survey
The Regulator of Social Housing found HHSRS hazards were the most common gap in stock condition surveys. We close that gap in the field: observed hazards are recorded against the 21 hazard categories of the revised HHSRS in force from 23 June 2026, with photographs and location, and anything that could trigger Awaab's Law timescales is flagged the same day. Recording is configured to your own HHSRS process, and findings go straight to your HHSRS assessor or environmental health team for formal rating.
Scoped Around Your Asset Management Strategy
Before mobilisation we sit with your asset team to understand what the data has to serve: investment planning, Decent Homes compliance, your net zero pathway and Awaab's Law risk. Element list, condition scale, sampling and reporting are then set to match, so every field answers a decision you actually need to make. Your strategy stays yours. We make sure the survey data can carry it.
A Review of Your Asset Data Templates
We review your stock condition template and asset data recording against the reformed Decent Homes Standard, the revised HHSRS hazard categories, Awaab's Law record keeping and HACT's UK Housing Data Standards. You get written recommendations: missing attributes, inconsistent condition scales, and fields your team cannot report on to the regulator. Fixing the template before the survey is far cheaper than cleaning the data after it.
356-Property London Housing Association Programme
Combined EPC and stock condition visits across South East London, lodged to a 2-day SLA with zero backlog and exported to the client's asset management system.
On Estates Across London and the South East
Housing Association & Local Authority FAQs
Member enquiries, HHSRS hazards, data templates, safeguarding and how we work with your consultants and contractors.
How we get into homes other programmes miss.
Twenty pages on the part of a survey programme that actually decides whether it lands: resident contact, booking, and what happens on the day nobody answers. Includes our live exception log, mobilisation timetable, SLA commitments, and a full page on what we do not do.
Written for councils and housing associations · 20 pages · PDF
Certified & Regulated Compliance
Fully Accredited Across UK Statutory & Funding Frameworks
Discuss Your Programme Scope or Request a Specification Quotation
Direct consultation with our qualified surveying leadership. We review schedules and respond within 4 business hours.